Welcome

The Graph Privacy Policy

EFFECTIVE DATE:  

Jan 25, 2019

Graph Protocol Inc. (“The Graph,” “The Company,” “we,” or “us”) values your privacy. We offer a platform on our website, https://thegraph.com (the “Site”), and services available through our Site, including through our platform (the “Services”), that indexes data uploaded by registered users from underlying blockchains and storage networks, making the data available via our Services. We require you to register to use our Services in order to upload Subgraphs (as defined in our Terms of Use).In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our Site and Services. By visiting the Site and using our Services, you agree that your personal information will be handled as described in this Policy.

We prohibit our users from uploading any Subgraphs that contain or may be used to access personal information; however, there may be circumstances in which we are either unaware that a Subgraph contains personal information or may be used to access personal information, or a user has not complied with our Terms of Use in uploading a Subgraph. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US.

Your use of our Site and Services, and any dispute over privacy, is subject to this Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. The Terms of Use are incorporated by reference into this Policy. Except as specifically described, this Policy does not apply to data contained within your Subgraphs.

Collection of Information

We collect information directly from you, from non-affiliated entities and automatically as you use our Site and Services. The type of information that we collect from you depends on your particular interaction with us.

Information We Collect From You.

Registration. To create an account to use our Services, you must have a GitHub account and authorize sign in via your GitHub account using your GitHub user name and password. By logging into our Services through your GitHub account, you are granting us access to your user name and email address. In addition, we collect your name and organization.

Activity. We collect information about your activities on the Site and Services, such as when you upload data to the Graph, when you search for Subgraphs, and your search results within our Services. When uploading a Subgraph, you must provide a name and description for your Subgraph.

Communication and Customer Service. When you email us, call us or otherwise contact us, we maintain records about our interactions and communications with you, including the nature of the request, name and contact information.

Information We Collect from Other Entities.

Non-affiliated Entities.We obtain information about you from non-affiliated entities. As noted above, we obtain information from GitHub, such as your user name and email address. We store the information that we receive from GitHub with other information that we collect from you or receive about you. We do not collect or access your GitHub network password. GitHub controls the information it collects from you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policy.

Automatically Collected Data. We automatically collect information such as the following about your use of our Site and Services through cookies, log files and other methods: log files, IP address, advertising ID, geolocation information, browser type, device type, domain name, the website that led you to our Site, the dates and times you access our Site and perform certain activities; device name and model; operating system type, name, and version; the length of time that you are logged into or using our Site, and the links you click and your other activities within the Site (“Usage Data”). We may combine Usage Data with other information that we have collected about you. Please see the section Cookies and Other Tracking Mechanisms below for more information.

Use your information

We use your information, including your personal information, for the following purposes:

Providing and Improving Our Site. To provide and maintain our Site; to improve our Site and Services; to develop new features, products, or Services; to perform technical operations, such as updating software..

Research and Analytics. To better understand how users access and use the Site and Services, and for other research and analytical purposes, such as to evaluate and improve our Site and business operations and to develop additional products, Services and features.

Communications/Customer Support. To communicate with you about your use of our Services, to respond to your inquiries, and for other customer support purposes.

Marketing. To send you special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes upon your request. Please see the Your Choices section for more information about how to change your communications preferences.

Protecting Rights and Interests. To protect the safety, rights, property, or security of The Graph, the Site, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Policy or our Terms of Use.

Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

General Business Operations. Where appropriate for the administration of our general business, accounting, recordkeeping and legal functions. As part of our routine business administration, such as employee training, compliance auditing and similar internal activities.

Disclosure of Information

We do not share your information with third parties for their own marketing purposes. We may share your information, including personal information, as follows:

Providing and Improving Our Site. To provide and maintain our Site; to improve our Site and Services; to develop new features, products, or Services; to perform technical operations, such as updating software..

Research and Analytics. To better understand how users access and use the Site and Services, and for other research and analytical purposes, such as to evaluate and improve our Site and business operations and to develop additional products, Services and features.

Communications/Customer Support. To communicate with you about your use of our Services, to respond to your inquiries, and for other customer support purposes.

Marketing. To send you special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes upon your request. Please see the Your Choices section for more information about how to change your communications preferences.

Protecting Rights and Interests. To protect the safety, rights, property, or security of The Graph, the Site, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that we consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Policy or our Terms of Use.

Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

General Business Operations. Where appropriate for the administration of our general business, accounting, recordkeeping and legal functions. As part of our routine business administration, such as employee training, compliance auditing and similar internal activities.

Cookies and Other Tracking Mechanisms

We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site. We may combine this information with other personal information we collect from you (and our service providers may do so on our behalf).

Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to enable a faster log-in process or to allow us to track your activities at our Site. There are two types of cookies: session and persistent cookies.

Session Cookies. We endeavor to store session cookies for no more than two weeks. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.

Persistent Cookies.  Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Analytics Performed by Service Providers. We may use non-affiliated a nalytics companies, for example Google Analytics (see privacy policy and opt-out), to evaluate use of our Site. We use these tools to help us understand use of, and to improve, our Site, performance, ad campaigns, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.,

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

Third-Party Sites and Services

Our Services may contain links to non-affiliated websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those websites. We are not responsible for the information practices of any other entity.

Security of My Personal Information

We have implemented commercially reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Your Choices

If you opt-in via our Site, we may send periodic promotional emails to you. You may opt out of such communications by following the opt-out instructions contained in the email or emailing us at info@thegraph.com. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about any information you have requested from us.

We retain certain information about you as required by law or as permitted by law for business purposes. For example, if you request that we delete your information, but we believe that you have violated Terms of Use, we may retain information about you in order to attempt to resolve the issue before deleting it.

Children

Our Site is not designed for children under 13, and we do not intentionally collect information on our Site from those we actually know are under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change, such as via email or on the Site.

Contact Us

If you have questions about the privacy aspects of our Site or would like to make a complaint, please contact us at info@thegraph.com, or send mail to: ATTN: Operations, 44 Tehama St., San Francisco, CA 94105.

© 2019 Graph Protocol, Inc.